Gayathri Govindarajan
Analyst I Software Engineering
Profile summary
Detail-oriented QA Tester with 4+ years of experience in software quality assurance, specializing in the insurance domain with a focus on Progressive Insurance systems. Proven expertise in manual and automated testing, Agile/Scrum environments, policy and claims processing systems, and compliance testing. Adept at improving test coverage, streamlining defect tracking, and ensuring seamless customer experiences in high-traffic applications.
Career highlights
QA Engineer – Insurance Products (Personal Auto, Special Lines, Commercial Lines): Software Test Engineer with 5+ years of experience in testing insurance domain applications using Waterfall methodology. Hands-on experience in manual testing, including requirement analysis, test case design, execution, and defect tracking using Azure DevOps. Strong understanding of insurance business workflows and product lines including Personal Auto, Special Lines, and Commercial Lines. Proven ability to deliver high-quality software by identifying critical defects and supporting UAT and production releases.
Key skills
Professional experience
Project: Progressive Insurance – Auto Quote API & Forms Testing Worked on ATLAS Rollout project converting legacy forms into real-time forms Performed real-time testing of state-specific insurance forms and validations Executed manual test cases for auto quotes, renewals, and endorsements Conducted UI, functional, regression, and integration testing Validated customer-facing web and mobile insurance applications Managed defects using JIRA, Azure DevOps, TFS, and HP ALM Collaborated with Business Analysts and Developers to deliver high-quality releases
- Collaborated with Business Analysts and Developers to test key modules of Progressive's Policy Center, Claims Portal, and Billing Center.
- Developed and executed over 900+ manual test cases for auto policy quotes, renewals, and endorsements.
- Tested customer-facing web and mobile applications for insurance claims and policy renewals.
- Performed UI, functional, regression, and system integration testing for insurance modules.
- Participated in daily Scrum meetings and defect triage sessions, ensuring rapid turnaround on high-priority defects.
Dam Health – Web Testing The project involves the development of a website, www.dam-health.com, for a hospitality domain that offers antigen and PCR tests to customers in the United Kingdom, Spain, and Mexico. The website allows customers to book appointments for these tests online, and the tests are conducted in clinics in the respective regions.